Support
Last updated: June 2026
Need help with Hypnoero? We are here for account issues, billing questions, technical problems, and privacy requests. The fastest way to reach us is by email.
Contact Us
Email: support@hypnoero.com
Please write from the email address associated with your account and include as much detail as you can, such as what you were trying to do and any error messages you saw. We aim to respond to all inquiries within 1 to 2 business days.
Common Topics
- Account and login. Trouble signing in, resetting your password, or changing your email.
- Billing and subscriptions. You can cancel your subscription anytime from your account settings, which stops future billing. For refund questions, see our Cancellation & Refund Policy.
- Audio generation. Sessions that fail to generate, audio playback problems, or questions about content limits.
- Privacy and data deletion. To request deletion of your account and all associated data, email us at support@hypnoero.com. See our Privacy Policy for details.
- Content concerns. To report content that may violate our Terms of Service, email us with the subject line "Content Report".
About Hypnoero
Hypnoero is operated by La Salida Ltd, a company incorporated in the British Virgin Islands. The Service provides AI-generated audio for adults 18 and older and is intended for entertainment and wellness purposes only. It is not therapy or medical treatment.